Visitor safety and waiting times have vastly improved at Dubai’s monumental Burj Khalifa Tower thanks to global crowd control specialist Tensator.
With more than 160 storeys, Burj Khalifa is the tallest building in the world, attracting hordes of tourists and locals wanting to experience breathtaking views of the city and the UAE’s Gulf shore each day.
After the opening of the 828m (2,716 feet) skyscraper in January 2010, Tensator submitted a proposal to the tower’s developer – the Emaar Group promising to optimise floor space and increase queue flow.
As a result, 150 Advance Tensabarrier® posts with customised webbing have been installed in the most congested areas – the observation deck on floor number 124 and the ground floor entrance.
Information posts and post top signage have also been supplied in order to provide visitors with additional directional guidance. In addition, staff are now equipped with storage carts to help them move the large quantities of posts with ease on a daily basis.
Tensator FZE’s general manager Abdel Aziz Rahal commented: “As Burj Khalifa is expected to hold up to 35,000 people at any one time, our widely used Tensabarriers® have significantly helped to safely control crowds within the building, thus reducing waiting times and improving the overall visitor experience.”
Emaars Groups requirements were also supported by Tensator’s adaption of the Tensabarrier® specifically for this large-scale project, which incorporated a special carpet bottom to prevent scratches to the stylish marble floor.
Tensator is a leading queue management specialist, with the largest range of crowd control, in-queue merchandising, display and signage, electronic call forward and media products. The Tensator high profile customer base spans blue chip retailers, international airport terminals, leisure and entertainment venues and financial institutions globally. The company is famous for inventing the Tensabarrier® retractable post, which is now a common fixture in many global queuing environments.
Tensator employs over 350 staff within its six offices spanning Milton Keynes England, Bay Shore New York USA, Frankfurt Germany, Paris France, Wroclaw Poland and Dubai UAE.
Visit www.tensator.com for more information.